System ACEO Northwest Medical-Tucson & Oro Valley, AZ
This opportunity will be a member of leadership supporting two facilities: Northwest Medical Center and Oro Valley Hospital.
Northwest Medical Center (NMC) is a 300-bed hospital offering a range of healthcare services including emergency services, accredited chest pain and heart failure programs, neurology and neurosurgery, outpatient imaging, a nationally accredited surgical weight loss program, total joint program, spine program and stroke center (distinguished by Joint Commission with Gold Seal designations), robotic surgery, GI lab, a free-standing women’s center, women’s imaging center of excellence (including 3D mammography), inpatient rehabilitation facility, wound care center and five urgent care facilities.
NMC also has three ambulatory surgery centers and affiliated medical practices, including Northwest Allied Physicians offering primary care and a wide range of specialists, Northwest Cardiology, The Heart Center of Southern Arizona and Northwest Heart & Vascular.
Oro Valley Hospital (OVH) is a 146-bed, all private-room acute-care hospital where technology and skilled professionals come together to provide compassionate, customer-focused care. Our key services include orthopedics, inpatient rehabilitation, cardiology, minimally invasive surgery, gastroenterology, cardiopulmonary testing, imaging and diagnostics, emergency medicine, a Senior Behavioral Health Unit and an Inpatient Rehabilitation Facility.
OVH has received a Gold Seal designation from The Joint Commission for its total knee and total hip replacement programs as well as being certified as a Primary Stroke Center, is recognized as a Chest Pain Center by the American College of Cardiology, is certified as a level IV trauma center and Pediatric-Prepared ER.
As a member of the Hospital's senior management team, the System Assistant Chief Executive Officer (ACEO) will participate in operational decision-making processes necessary for the successful attainment of the hospital's mission in addition to maintaining an awareness of changes in healthcare matters that could have an impact on the success of the hospital.
The responsibilities of the System ACEO include, but are not limited to:
- Effectively leading assigned hospital departments to best support patient care while optimizing hospital's resources in the most efficient manner.
- Ensuring effective department operational procedures and providing astute leadership to departments
- Completion of specific administrative projects, certain assigned functions and departments as assigned by key hospital management
- Assisting with facility and program planning budget preparation, administering hospital policy formulation
- Representing the hospital at various professional, civic and governmental organizations and meetings.
- Partnering with physicians who use, or will use, the hospital; taking a role in the recruiting and retention of physicians
- Working with the Chief Executive Officer to ensure the hospital meets necessary regulatory and compliance approvals and quality accreditations in conjunction with the hospital's Chief Nursing Officer
- Working with the Chief Executive Officer to create an environment that will encourage the recruiting and retention of qualified hospital employees
- Analyzing areas in planning, promoting and conducting organization-wide performance improvement activities
- Assisting in planning of new services that generate additional sources of profitable revenue
- Assisting in managing costs by continually seeking data that will identify opportunities and take action to eliminate non-value costs in conjunction with the hospital's financial and nursing officers
- Participating in the hospital's monthly operation reviews as well as participating in corporate office meetings as deemed necessary
This position reports directly to the System CEO and in the absence of the System CEO, the System ACEO may be required to interpret hospital policy and provide guidance.
- Must possess a Bachelor's degree in Business Administration or related field from an accredited institution
- Master of Healthcare Administration or MBA with Healthcare concentration degree also highly required
- Hospital COO or similar level experience preferred
- Minimum 4 years of progressive acute care hospital operations experience
- Member of leadership team that successfully improved patient experience and employee engagement metrics
- Current knowledge of Joint Commission standards
- Demonstrated success in leading process improvement initiatives
- Demonstrated quantitative analysis in guiding a hospital's operational decisions
- Member of leadership team with market share growth success
- Lead role in market share growth projects preferred
- Experience in physician relations or recruitment helpful
- Must be proficient in written and verbal communication skills
- Must have proven ability to establish and maintain effective working relationships with physicians, hospital staff and community
- Ability to maintain confidential information concerning personal, financial, or medical matters
- Must have knowledge of technical and professional skills management, general principles of human resource management, labor relations and hospital economics