Service Line Director - Urgent Care

The Director of the Urgent Care is responsible for the oversight of the entire Urgent Care services lines for Northwest Healthcare over the entire Tucson metropolitan area.

The Director of Urgent Care will provide overall direction and professional business management to the Urgent Care Service Line. The Director will be responsible for the administration, direction and coordination of all activities including non-clinical workflow processes and clinical oversight. This includes but is not limited to managing the details of revenues/expenditures within budgeted plans, implementing growth strategies, ensuring positive interactions with third parties (payers, outside agencies, patients, etc.) leading staff and managing personnel issues, completing timely reports, and maintaining high standards of quality and compliance. The Director communicates with the Vice President of Provider Clinics, the Medical Director of Urgent Care, corporate leaders/partners, and other senior management leaders regarding all clinic information (financial and non-financial), employee issues, physician issues, marketing, new business ideas etc. The Director will comply with the mandates of required accrediting and regulatory agencies and communicate pertinent information to the members of senior management (both local and corporate).

Education

Required: Bachelor’s degree in Business Management, Healthcare Administration, Public Health, or a closely related field.
Preferred:   Graduate Degree in Business Management, Healthcare Administration, Public Health, or a closely related field strongly preferred 

Experience

Required:  Minimum of 3-5 years progressive management experience in a Urgent Care setting

Northwest Healthcare is a multi-faceted network dedicated to providing safe, quality care at each of our locations.  With three (soon to be four) hospitals, two freestanding emergency centers, three urgent care locations and a large physician practice including primary care and a variety of specialists, Northwest Healthcare offers you a wide range of settings in which to work.  Common among them all is not only the commitment to providing safe patient care, but to employee satisfaction and growth.  It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.  NWHC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.