Scheduling Clerk

This a Full time position working day shift in the Imaging department.

1. Schedules department procedures and arranges for required services as needed.                                
2. Assists in developing and maintaining department records and reports and collecting statistical data. Files documents following standard procedures.
3. Enters accurate pre-registration information into computer and makes corrections when necessary.
4. Answers telephone, receives phone requests, checks phone messages and replies, takes messages and provides information to callers in a timely and efficient manner. Greets all customers promptly and courteously.
5. Establishes and maintains collaborative relationship with physician office staff and/or schedulers keeping these offices informed about new programs, scheduling availability and upcoming activities.
6. Prioritizes and enters faxed surgery requests in a timely manner.
7. Maintains an accurate/detailed log of incoming calls/requests that allows for recollection of occurrence.
8. Maintains the physician vacation calendar. Informs directors of pertinent changes.                                
9. Updates and maintains the block drop calendar.
10. 10. Visualizes the daily surgical schedule for potential issues with anesthesia, equipment, special requests, gaps in the schedule and makes appropriate adjustment to the schedule.          

Typically reports to a supervisor or manager. High school diploma or its equivalent and 0-2 years of related experience. Familiar with standard concepts, practices, and procedures within a particular field.

Northwest Medical Center is comprised of a 300-bed  hospital, four urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work.  Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees.  It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work.  NMC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.