Job Description

This is a full time RN Quality Coordinator working days at Northwest Medical Center.

Plans, coordinates, and implements the quality management and quality improvement programs for a healthcare facility. Monitors and provides assistance with quality assurance and compliance functions. Provides consultation and direction to ensure programs and services are implemented at the highest standards and patients receive the highest level of care. Ensures policies and procedures are monitored and updated to include regulatory changes. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. Associate's degree, at least 4 years of experience, and is certified as a registered nurse. Familiar with standard concepts, practices, and procedures within a particular field.

Promotes quality patient care by serving as a patient liaison.  Conducts intake and investigation of patient complaints in an effective and timely manner.  Tracks and reports results of patient complaint investigations and determines action items.  Follows up on action items maintaining communications with patient.  Generates related data and reports as needed.  Assists with incident report investigations by inputting, retrieving and compiling data and following up as requested.   

Northwest Medical Center is comprised of a 300-bed  hospital, four urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work.  Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees.  It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work.  NMC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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