Job Description

Job Summary

The Surgical Services Manager plans, organizes and manages the daily operations for the department, serving as a role model and leader. As a Manager this position oversees and coordinates patient care provided by the department and assists leadership with patient/customer service, employee engagement, staff development, financial health, business growth and quality and safety outcomes.

Essential Functions

  • Coordinates multidisciplinary patient/family care within surgical services from preop to post op.
  • Responsible for the supervision, coordination and evaluation of nursing care provided in surgical services.
  • Uses evidenced based practice and performance improvement to guide clinical decision-making.
  • Involves all employees to proactively identify risk mitigation and improvement opportunities, resulting in documented improvements in safety and quality practices.
  • Analyzes data collection to generate on-going improvements which measurably improve the department and overall hospital patient satisfaction.
  • Ensures the roll out of tactical action plans, individual goals and accountability measures that result in successful execution of organizational goals.
  • Works with other departments in a collegial manner to communicate effectively and, identify and resolve issues. Participates in planning of new programs.
  • Creates a culture that earns employee commitment as measured by retention and employee satisfaction goals, and is in alignment with sound management practices, applicable laws and company values.
  • Monitors and evaluates operational and quality performance and assists with performance improvement activities.
  • Manages daily operations with accountability for achieving targeted levels of growth, budget and additional specified financial objectives.
  • Develops policies, procedures and practice standards for the surgical services departments.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications

  • Associate Degree from an accredited nursing program, or completion of diploma nurse program required
  • Bachelor's Degree in Nursing, Healthcare Administration or a related field preferred
  • 1-3 years of acute care nursing experience required
  • 2-4 years of leadership experience preferred

Knowledge, Skills and Abilities

  • Working knowledge of surgical nursing skills.
  • Ability to lead, manage, and support a team.
  • Interpersonal skills necessary to address issues in a tactful and timely manner with patients, visitors, providers and staff.
  • Attention to details, ability to prioritize and respond to issues timely.
  • Ability to work and manage in a fast-paced, environment with changes in patient acuity and staffing patterns.
  • Strong conflict management skills.
  • Ability to coordinate and implement multiple tasks simultaneously.
  • Ability to work independently with minimal supervision.
  • Excellent communication skills both verbal and written.
  • Proficient in word documents, spreadsheets and basic computer skills.

Licenses and Certifications

  • RN - Registered Nurse - State Licensure and/or Compact State Licensure required and
  • BCLS - Basic Life Support (BLS) issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required and
  • Health Services\ACLS issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
  • Clinical Area of Specialty Certification Perioperative certification preferred

Application Instructions

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