Job Description

Job Summary

The Patient Accounts Representative II serves as a subject matter expert in ensuring timely review, collection, data entry for billing and coding claims for payor and patient accounts. Patient Accounts Representative II ensures patient registration during check-in/check-out services, monitors phone traffic and schedules office visits.

Essential Functions

  • Promptly and positively greets patients and families, while assuring an efficient check in process and telephone encounters, according to pre-established practice guidelines.
  • Collects applicable co-pays at time of service.
  • Posts payments to patient accounts; ensures reconciliation/balance of deposits/cash drawers daily.
  • Verifies accurately entering essential patient information and insurance into the hospital registration and scheduling system.
  • Enters codes accurately.
  • Assists with referrals as needed.
  • Supports the daily maintenance of patient records and provider schedules while following HIPAA guidelines.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications

  • 1-2 years experience in physician clinic office or other health-related field preferred
  • 1-2 years experience with healthcare billing preferred

Knowledge, Skills and Abilities

  • Customer Service
  • Ability to work independently and in a fast-paced environment.
  • Strong interpersonal skills for interacting with staff and visitors
  • Strong multi-tasking and organization skills to balance and prioritize work.
  • Strong computer skills
  • Ability to resolve problems with minimal assistance.
  • Knowledge of insurance procedures

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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