Patient Access Representative (On Call)
This Patient Access Rep position is Per Diem (as needed) in the Emergency Services department at Oro Valley Hospital.
Performs patient registration and office support duties of a complex nature. Provides quality customer service to internal and external customers. Participates in the collection process of patient liability.
Position Qualifications/Minimum Requirements
High School diploma/GED or equivalent years of experience
Required: Six(6) months of customer service experience
Preferred: One (1) year of registration experience in a hospital setting"
Ability to read and write English fluently. Appropriate prioritization and planning skills, while achieving safety and quality in a high volume environment; Engaging and effective communication and service skills; Adherence to policy and procedures; Process improvement oriented; Self-initiative to assist with whatever is needed.
Preferred: Based on unique need, some facilities prefer American Heart Association or American Red Cross BLS certification.
Oro Valley Hospital (OVH) is a 146-bed hospital that also has a freestanding emergency center and large physician group. With these varied access points, you have your choice of settings in which to work. Oro Valley Hospital’s culture centers around providing safe, quality care to patients, but also to foster a work environment based on teamwork, commitment to a shared goal and recognizing employees for all they do to care for our patients. Often described as a “family,” the staff at OVH take pride in doing the best they can to care for their community. OVH is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.