Patient Access Representative - Full Time

This is a Full Time position working Days at Northwest Medical Center Houghton.

Position Purpose
Performs patient registration and office support duties of a complex nature. Provides quality customer service to internal and external customers. Participates in the collection process of patient liability.

Position Qualifications/Minimum Requirements

Education: Preferred: High School diploma/GED or equivalent years of experience

Experience: Required: Six(6) months of customer service experience

Preferred: One (1) year of registration experience in a hospital setting

Skills: Ability to read and write English fluently. Appropriate prioritization and planning skills, while achieving safety and quality in a high volume environment; Engaging and effective communication and service skills; Adherence to policy and procedures; Process improvement oriented; Self-initiative to assist with whatever is needed.

Licenses/Certifications: Required: none

Preferred: Based on unique need, some facilities prefer American Heart Association or American Red Cross BLS certification.

Northwest Medical Center Houghton is a 52-bed, full-service hospital serving Tucson's east side. With a cath lab, labor and delivery unit, intensive care and neonatal intensive care units, full lab and radiology services and four operating rooms supporting a broad array of specialties, Northwest Medical Center Houghton holds plenty of opportunity for applicants. Whether caring for patients at the bedside or supporting the hospital in a non-clinical role, we're excited to build a team who can really make an impact on our community.  NMC Houghton is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.