Patient Access Rep

This Patient Access Rep is a full time, nights, position with possible shift rotation working at Northwest Medical Center.

Summary:

Performs patient registration and office support duties of a complex nature. Provides quality customer service to internal and external customers. Participates in the collection process of patient liability.

Position Qualifications/Minimum Requirements

Education:

Preferred: High School diploma/GED or equivalent years of experience

Experience:

Required: Six(6) months of customer service experience
Preferred: One (1) year of registration experience in a hospital setting

Skills:

Ability to read and write English fluently. Appropriate prioritization and planning skills, while achieving safety and quality in a high volume environment; Engaging and effective communication and service skills; Adherence to policy and procedures; Process improvement oriented; Self-initiative to assist with whatever is needed.

Licenses/Certifications:

Required: none
Preferred: Based on unique need, some facilities prefer American Heart Association or American Red Cross BLS certification.

Northwest Medical Center is comprised of a 300-bed  hospital, three urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work.  Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees.  It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work.  NMC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.