Patient Access Rep - FT
This Patient Access Rep is a FT night shift position with possible shift rotation. Fast paced environment, multi-tasking, attention to detail necessary. Emphasis on excellent customer service and strong collection skills. Patient access performs a variety of tasks throughout the shift.
Performs patient registration and office support duties of a complex nature. Provides quality customer service to internal and external customers. Participates in the collection process of patient liability. Verifies and accurately enters demographic information in the hospital computer system. Verifies and accurately enters insurance information in the hospital computer system. Responsible for maintaining and completing accurate bed check and midnight census process. Completes all forms related to the registration process to maintain compliance with hospital and regulatory agencies. Initiates DES application on all uninsured patients or under insured patients. Registers patients and processes related paperwork. Interviews patients, prepares standard registration forms, and performs other admission or transfer related tasks. Performs clerical and secretarial work as needed. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a supervisor and/or manager. High school diploma or equivalent.
Requires 0-2 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.
Opening early 2022, Northwest Medical Center Houghton is a 52-bed, full-service hospital serving Tucson's east side. With a cath lab, labor and delivery unit, intensive care and neonatal intensive care units, full lab and radiology services and four operating rooms supporting a broad array of specialties, Northwest Medical Center Houghton holds plenty of opportunity for applicants. Whether caring for patients at the bedside or supporting the hospital in a non-clinical role, we're excited to build a team who can really make an impact on our community. NMC Houghton is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.