Job Description

 Full Time salaried position working at Northwest Medical Center 

The Manager of Case Management is responsible for assisting with all the daily operations of the case management department. The manager assists the department director in employee supervision, management, and training; data research and analysis; development and implementation of quality initiatives designed to support defined objectives. Guides team in resource management. Maintains the standard for a collaborative process of assessment, planning, facilitation and advocacy for patients in our care. Individualizes services to meet patient's health care needs by utilizing available resources to promote quality outcomes. The manager will act in the role of a staff case manager when needed.                              

 

Position Qualifications/Minimum Requirements 

Education:

 Required: 

Bachelors degree in Nursing (BSN)

or

Masters degree in Social Work (MSW) required                 

 

Experience:

Required:  Five (5) years experience in the area of specialty, and two (2) years of supervisory/management experience. 

Skills:                

Acting with integrity, analyzing and interpreting financial data, computer literacy, gathering needed information, delegating and supporting teams, evaluating decisions/solutions, improving work process, making effective decisions.  Excellent human relations and oral/written communications skills.  Measuring customer service and meeting customer needs.  Partnering with customers/others, promoting NMC mission, vision and values.  Utilizing communication channels and Valuing diversity.   

Licenses/Certifications:        

Required: Current AZ RN Licensure or compact state RN license or LMSW license.

Preferred: Case Management or Utilization Management certification

 

Northwest Healthcare is a multi-faceted network dedicated to providing safe, quality care at each of our locations.  With two (soon to be three) hospitals, two freestanding emergency centers, four urgent care locations and a large physician practice including primary care and a variety of specialists, Northwest Healthcare offers you a wide range of settings in which to work.  Common among them all is not only the commitment to providing safe patient care, but to employee satisfaction and growth.  It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.  NWHC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.

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Application Instructions

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