IS Support Tech
This IS Support Tech position is full-time working days for Northwest Healthcare.
This IS Support Tech position provides IT support for Northwest Medical Center, Oro Valley Hospital, Sahuarita Hospital, Houghton Hospital, and remote locations.
Responsible for providing technical support for computer hardware, peripherals, software applications and operating system needs. Provides basic support on servers and networks. Answers help desk phones and performs ticket intake as well as tier 1 and tier 2 troubleshooting.
Position Qualifications/Minimum Requirements
Required: High School diploma/GED or equivalent experience.
Preferred: Associates degree; minimum of 2 IS related courses completed; System Certification.
Required: Two (2) years experience providing technical support for computer software, hardware and operating systems or equivalent.
Preferred: IS experience in healthcare environment and general knowledge of Electronic Medical Records.
Strong analytical skills required. Ability to read, communicate, and document effectively through oral, written, and electronic means. Previous computer experience and excellent customer service skills. Ability to prioritize, problem solve and respond promptly to a changing workload, and to work independently with minimal direct supervision as well as work well in a team environment.
Required: Valid Driver's License
Northwest Healthcare is a multi-faceted network dedicated to providing safe, quality care at each of our locations. With four hospitals, two freestanding emergency centers, three urgent care locations and a large physician practice including primary care and a variety of specialists, Northwest Healthcare offers you a wide range of settings in which to work. Common among them all is not only the commitment to providing safe patient care, but to employee satisfaction and growth. It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role. NWHC is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.