This is a Full time day shift position working in the Oro Valley Outpatient Clinic.
Provides non-clinical support services to an outpatient clinic including greeting, instructing and directing patients and visitors upon entry into the clinic. Provides a variety of scheduling, insurance, billing and office support administrative tasks. Serves as a liaison between patients and medical support staff.
Position Qualifications/Minimum Requirements
Education: Required: High School diploma/GED or equivalent experience
Experience: "Required: One (1) year experience in health related field or graduate of a Medical Administrative Assistant (MAA)
Preferred: Knowledge of insurance plan eligibility processes; experience dealing with customers face to face or by phone "
Skills: Appropriate prioritization while achieving safety and quality in a high volume environment; Engaging and effective communication and service skills; Adherence to policy and procedures; Process improvement oriented; Self-initiative to assist with whatever is needed.
Licenses/Certifications: None required.
Oro Valley Hospital (OVH) is a 177-bed hospital that also has a freestanding emergency center and large physician group. With these varied access points, you have your choice of settings in which to work. Oro Valley Hospital’s culture centers around providing safe, quality care to patients, but also to foster a work environment based on teamwork, commitment to a shared goal and recognizing employees for all they do to care for our patients. Often described as a “family,” the staff at OVH take pride in doing the best they can to care for their community. OVH is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.