This is a replacement Front Office position that is full time days working at 2055 W Hospital Dr. Suite 205.
Provides non-clinical support services to an outpatient clinic including greeting, instructing and directing patients and visitors upon entry into the clinic. Provides a variety of scheduling, insurance, billing and office support administrative tasks. Serves as a liaison between patients and medical support staff.
Position Qualifications/Minimum Requirements
Required: High School diploma/GED or equivalent experience
Required: One (1) year experience in health related field or graduate of a Medical Administrative Assistant (MAA)
Preferred: Knowledge of insurance plan eligibility processes; experience dealing with customers face to face or by phone
Appropriate prioritization while achieving safety and quality in a high volume environment; Engaging and effective communication and service skills; Adherence to policy and procedures; Process improvement oriented; Self-initiative to assist with whatever is needed.
Northwest Medical Center is comprised of a 300-bed hospital, three urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work. Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees. It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work. NMC is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.