Job Description

The Director of Case Management is a Nursing Leader responsible for the oversight of the Case Management and Social Services Department at Northwest Medical Center in Tucson, AZ.

As an organization leader, this position shares accountability for facilitating organizational and department goals using effective leadership knowledge, skills and abilities that ensure achievement of expected results for patient/customer service, employee engagement, financial health, business growth and quality and safety outcomes.

Responsible for analyzing and interpreting financial data, computer literacy, gathering needed information, delegating and supporting teams, evaluating decisions/solutions, improving work process, making effective decisions.  The Director of Case Management works to improve work processes while treating others with respect and valuing diversity.  Must have excellent human relations and oral/written communications skills.  Experience with demonstrating, facilitating, and public speaking.  Proven success with measuring customer service and meeting customer needs. The Case Management Director will partner with customers and promote NMC mission, vision and core values.


 Required: ADN or BSN
Preferred: MHA, MBA or other relevant masters degree.


Required: Ten years clinical RN experience, including three (3) years of case management experience
Preferred: Two years Case Management leader experience


Required: Current Arizona RN license or compact state license.
Preferred: Certified Case Manager certification (CCM)

Northwest Medical Center is comprised of a 300-bed  hospital, three urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work.  Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees.  It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work.  NMC is accredited by The Joint Commission and is an equal opportunity employer:  race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.




Application Instructions

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