Customer Service Rep - FT - Days
This position serves as general customer service and cashier. Position performs a variety of tasks throughout the day, oversees cash deposits and reconciliations, processes adjustments. Must have knowledge of insurance processed and medical billing. Will assist with backup registration as needed.
Summary: Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. High school diploma or equivalent. At least six months of previous customer service experience required. Familiar with standard concepts, practices, and procedures within a particular field.
Northwest Medical Center is comprised of a 300-bed hospital, three urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work. Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees. It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work. NMC is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.