COO Northwest Medical Center- Tucson, AZ
Northwest Medical Center (NMC) is a 300-bed hospital offering a range of healthcare services including emergency services, accredited chest pain and heart failure programs, neurology and neurosurgery, outpatient imaging, a nationally accredited surgical weight loss program, total joint program, spine program and stroke center (distinguished by Joint Commission with Gold Seal designations), robotic surgery, GI lab, a free-standing women’s center, women’s imaging center of excellence (including 3D mammography), inpatient rehabilitation facility, wound care center and five urgent care facilities.
NMC also has three ambulatory surgery centers and affiliated medical practices, including Northwest Allied Physicians offering primary care and a wide range of specialists, Northwest Cardiology, The Heart Center of Southern Arizona and Northwest Heart & Vascular.
The responsibilities of the COO include, but are not limited to:
- Overseeing day to day operations of all departments in the hospital with the exception of Nursing.
- Coordinating facility and program planning budget preparation, administering hospital policy formulation
- Representing the hospital at various professional, civic and governmental organizations and meetings.
- Partnering with physicians who use, or will use, the hospital; taking a role in the recruiting and retention of physicians
- Working with the Chief Executive Officer to ensure the hospital meets necessary regulatory and compliance approvals and quality accreditations in conjunction with the hospital's Chief Nursing Officer
- Working with the Chief Executive Officer to create an environment that will encourage the recruiting and retention of qualified hospital employees
- Analyzing areas in planning, promoting and conducting organization-wide performance improvement activities
- Assisting in planning of new services that generate additional sources of profitable revenue
- Assisting in managing costs by continually seeking data that will identify opportunities and take action to eliminate non-value costs in conjunction with the hospital's financial and nursing officers
- Participating in the hospital's monthly operation reviews as well as participating in corporate office meetings as deemed necessary
This position reports directly to the CEO and in the absence of the CEO, the COO may be required to interpret hospital policy and provide guidance.
- Must possess a Bachelor's degree in Business Administration or related field from an accredited institution
- Master of Healthcare Administration or MBA with Healthcare emphasis required.
- Minimum 4 years recent hospital experience managing multiple departments in acute care facility.
- Experience in physician relations or recruitment required.
- Must be proficient in written and verbal communication skills
- Must have proven ability to establish and maintain effective working relationships with physicians, hospital staff and community
- Ability to maintain confidential information concerning personal, financial, or medical matters
- Must have knowledge of technical and professional skills management, general principles of human resource management, labor relations and hospital economics