Clinical Care Coordinator

Job Summary

The Clinical Care Coordinator ensures the delivery of high-quality, patient-centered care by coordinating and monitoring clinical operations within the unit or department. This role collaborates with the management team to direct nursing care, support staff, and promote a culture of excellence aligned with the organization's mission and values. The Clinical Care Coordinator acts as a resource for staff, assists with operational functions, and fosters teamwork to enhance patient outcomes and departmental performance.

Essential Functions

• Assists with admission and discharge processes, ensuring efficient patient flow and high-quality care.
• Continuously evaluates the quality of patient care services provided in the unit, collaborating with the management team to implement improvements.
• Collaborates with subject matter experts and managers to foster a teamwork-oriented environment that supports improved patient outcomes and service delivery.
• Promotes a patient-first philosophy, engaging in service recovery efforts when necessary to address concerns and enhance patient satisfaction.
• Supports employee engagement initiatives by operationalizing strategies such as employee rounding, hourly patient rounds, and other best practices.
• Provides input into the hiring, training, and development of new staff, recommending actions to address performance issues and ensure policy compliance.
• Assists with staff scheduling and manages labor resources according to patient care needs and established productivity guidelines.
• Develops and maintains an organizational structure to facilitate the safe, effective, and efficient delivery of patient care.
• Prepares weekly and monthly nursing schedules and implements cost-control measures to ensure budgetary compliance.
• Participates in infection control surveillance, environmental hazard monitoring, and emergency preparedness drills to ensure safety and compliance.
• Serves as a resource for nursing staff, addressing clinical and operational questions, and providing mentorship and guidance.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 2-4 years of clinical nursing experience required
• 1-2 years of experience as a charge nurse or clinical care coordination required

Knowledge, Skills and Abilities

• Strong clinical knowledge and expertise in patient care delivery.
• Effective leadership and interpersonal skills to guide and support nursing staff.
• Proficiency in coordinating patient care and managing clinical operations.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong communication skills to foster collaboration among interdisciplinary teams.
• Knowledge of regulatory and accreditation standards applicable to nursing services.
• Problem-solving and decision-making skills to address clinical and operational challenges.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support required
• ACLS - Advanced Cardiac Life Support required
• PALS - Pediatric Advanced Life Support if supporting Pediatric ICU required

As a core employee with Northwest Healthcare, you will be eligible for competitive base pay, night shift incentives, and a robust total rewards compensation package. Included in our benefits package includes some of the following: health insurance, dental, vision, 401K, PTO and more!  You can also qualify for tuition assistance and a loan reimbursement program up to $20,000K for qualified programs. Apply to learn more!

Northwest Medical Center Houghton is a 44-bed, full-service hospital serving Tucson's east side. With a cath lab, 24/7 emergency care at our emergency department and Northwest Emergency Center at Vail, ICU (medical/surgical and telemetry), full lab and radiology services and four operating rooms supporting a broad array of specialties, Northwest Medical Center Houghton holds plenty of opportunity for applicants. Whether caring for patients at the bedside or supporting the hospital in a non-clinical role, we're excited to build a team who can really make an impact on our community. Northwest Medical Center Houghton is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.

INDNUR