Biomedical Manager

The Biomed Manager position will oversee biomedical operations for Northwest Healthcare in the Tucson area.  

Work hours are Monday - Friday, 7:00am - 3:30pm.  Hours may flex as projects and emergencies dictate.

Benefits

As a core employee with Northwest Healthcare, you will be eligible for competitive base pay, and a robust total rewards compensation package. Included in our benefits package includes some of the following: health insurance, dental, vision, 401K, PTO, and more!

This Biomed Manager will work with the Director of Facilities at Northwest Medical Center and onsite technicians at four local hospitals to maintain the biomedical equipment. The Biomedical Manager will work to ensure all regulatory requirements and compliance goals are met in a timely manner. The Biomed Manager will supervise the Biomed team and manage projects pertaining to medical equipment in the Tucson market. This position will be 50% in the field and 50% in the office. 

Job Summary

The Manager, Biomedical performs evaluations, repairs, inspections, and preventive maintenance on devices used in the care and treatment of patients at facilities, affiliates, and other institutions that have relationships either owned or contractual. Supervises staff. Participates on EOC Committee. Manages projects. Focuses performance to ensure that all patients receive the safest and best possible experience while at the facilities serviced by the Biomedical Services Program. Works independently with minimal supervision. Delivers exceptional customer service to patients, physicians, nurses, technicians, administrators and all persons who are contacted during the course of their service. Delivers service that meets and exceeds all regulatory requirements and compliance for the position held. Assists Biomedical Services leadership with developing and strengthening facility and vendor relationships. Responsible for executing and meeting all requirements of the established key performance indicators (KPI's).

Essential Functions

• Documents and maintains records of all work activities in the computerized maintenance management software.
• Routinely manages the corrective and preventive maintenance of devices as assigned as well as follow-up communications on this work and any other assigned responsibilities.
• Travels to other sites from primary location as directed/needed.
• Understands and employs all regulatory requirements.
• Understands and properly operates all test equipment required for the repair and maintenance of devices in the Biomedical Services Program.
• Follows all established corporate and local policies and procedures pertinent to the position held.
• Participates in and/or facilitates in-service education to device users.
• Provides cross-training/education to other Biomedical Services team members.
• Coordinates the ordering of replacement parts and/or service on devices. Ensures replacement parts/services are delivered and ensures accuracy of invoicing. Ensures all exchange parts ordered by the technical staff are returned for proper credit within the time frame specified.
• Provides reporting through the use of the CMMS database. Develops dashboards and dashboard components as directed by leadership.
• Develops and/or customizes CMMS reports necessary for all HTM operations.
• Works with Biomedical Services leadership, and facility leadership/coworkers to effectively manage the program and deliver the results and expectations for program excellence.
• Develops and sustains vendor relationships, as well as coworker relationships.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree in relevant field required or
• Four (4) plus years of direct experience in lieu of a Bachelor's degree required
• Master's Degree preferred
• 2-4 years of experience in closely related field with Bachelor's degree required
• 2-4 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. 

Licenses and Certifications

• CBET - Certified Biomedical Equipment Technician or related certification preferred