Assistant Director, Surgical Services

Northwest Medical Center offers a competitive total rewards package that supports the health, life, career and retirement of our colleagues

The Assistant Director, Surgical Services supports strategic leadership and operational oversight for the surgical services department, ensuring the delivery of safe, high-quality patient care. This role is responsible for departmental planning, regulatory compliance, financial management, and fostering collaboration among multidisciplinary teams. The Assistant Director promotes a culture of excellence, innovation, and continuous improvement to optimize surgical outcomes, patient satisfaction, and operational efficiency.

Essential Functions

• Assists in oversight of daily operations of the Surgical Services department, ensuring effective scheduling, staffing, and resource allocation to support safe and efficient patient care.
• Ensures compliance with all regulatory and accreditation requirements, including The Joint Commission and CMS standards.
• Supports quality improvement initiatives to enhance patient safety, surgical outcomes, and operational performance.
• Collaborates with surgeons, anesthesiologists, nursing staff, and other stakeholders to coordinate surgical schedules, optimize patient flow, and facilitate interdisciplinary communication.
• Recruits, hires, and retains highly qualified surgical services staff, providing mentorship, fostering professional development, and promoting continuing education opportunities.
• Monitors and evaluates patient care processes and outcomes, addressing patient concerns and implementing strategies to improve satisfaction and experience.
• Supports initiatives to create and sustain a positive work culture, achieving employee satisfaction and retention goals through effective leadership and management practices.
• Collaborates with Supply Chain and Procurement teams to manage inventory, surgical instruments, and equipment, ensuring availability and proper utilization.
• Participates in strategic planning and organizational initiatives to expand surgical services and enhance the facility’s market position.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Nursing, Healthcare Administration, or related field required
• Master's Degree in Nursing, Healthcare Administration or a related field preferred
• 4-6 years of clinical experience in surgical services required
• 2-4 years of progressive leadership experience in surgical services or perioperative settings required

Knowledge, Skills and Abilities

• Strong understanding of surgical procedures, practices, and technology.
• Strong leadership ability with organizational, communication, negotiation and decision-making skills.
• Ability to analyze data and use metrics to drive decision-making and improvements.
• Ability to gather information, delegate and support teams.
• Ability to evaluate situations to make effective decisions, provide solutions and improve work processes.
• Excellent human relations, oral and written communications skills, and ability to meet customer needs.
• Ability to partner with customers, peer and others.
• Promotes the organization's purpose and ambition. Encourages and values diversity.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required

INDLEAD

To apply, please email heather_stirdivant@chs.net